• Drivers from Berkeley Chauffeurs will travel by the most convenient and expedient route (within reason) unless specifically instructed to the contrary by their client.

• Berkeley Chauffeurs accepts no responsibility for loss or damage to any luggage/property carried in their vehicles, irrespective of the manner in which the loss/damage is sustained.

• Berkeley Chauffeurs vehicles will be operated by their own chauffeurs at all times.

• Berkeley Chauffeurs operates 24 hours a day, 7 days a week, 365 days a year.

• Berkeley Chauffeurs adopt a non-smoking policy in each of their vehicles.

• Late bookings (within 2 hours of required time) will only be accepted subject to availability.

• Berkeley Chauffeurs will not be held responsible for any meeting/ appointment/ flight missed as a result of traffic or road conditions out with the control of Berkeley Chauffeurs or their Drivers. However, every possible effort will be made to avoid such a situation.

• Berkeley Chauffeurs will charge a valeting fee of £180 for misuse/ fouling of their vehicle (e.g. vomiting).

• All hires are subject to a £40.00 minimum charge (E Class) but special rates are available for account holders and extended hires.

• Berkeley Chauffeurs reserve the right to levy a 50% surcharge on any public holiday, with the exception of Christmas Day and New Year’s Day when a 100% surcharge will be levied.

• Berkeley Chauffeurs will make an appropriate additional charge for excessive parking and entrance fees unless a fully inclusive charge has been quoted beforehand.

• Berkeley Chauffeurs will accept all major credit cards.

• Berkeley Chauffeurs will levy a surcharge of 3% for bookings made by credit cards.

• Berkeley Chauffeurs require a deposit of 25% to secure all provisional bookings and this must be received at least 24 hours before the scheduled hire.

• Berkeley Chauffeurs reserves the right to levy a:
• 25% cancellation charge if notified of cancellation more than 24 hours before scheduled hire;
• 50% cancellation charge if notified of cancellation between 12 and 24 hours’ before scheduled hire;
• 100% cancellation charge if notified of cancellation within 12 hours of scheduled hire or if no notification is received.

• The outstanding balance of any hire is due to Berkeley Chauffeurs immediately upon completion of the hire and is payable either by credit card in advance or in cash to the Driver. Payments by cheque must be made 7 days in advance.

Berkeley Chauffeurs Corporate Accounts must fill out online form and adhere to the strict 30 day terms.